An Important Reminder
All of our members have contractual obligations to the Charter and under our insurance policy must inform the Charter Office of any and all enquires from all government agencies– especially Medsafe, the Health and Disability Commission, any advertising authority and importantly any contact relating to the Fair Trading Act and/or the Commerce Commission, regardless as to how innocuous and innocent they may appear to be. Never respond to such enquires – report the incident to our office immediately!!!! An appropriate Charter representative will contact you with regard to the procedure to be undertaken.
The following have been extracted from the Fair Trading Act with our own emphasis added:
Full information on the Act can be obtained at
The Act applies to a wide range of activities. Its primary focus is on anyone in trade. It applies to all aspects of the promotion and sale of goods and services – from advertising and pricing to sales techniques and financing. The Act also applies to certain activities whether or not the parties are ‘in trade’. In most cases it is not relevant whether a business intends to deceive or mislead, the issue is whether its conduct is liable or likely to deceive or mislead. Equally, someone does not need to have suffered or been directly affected by the behaviour of a business for a claim that there has been a breach of the Act.No Medicine is 100% safe